How Do You Schedule a Global Entry Interview?
Learn how to schedule a Global Entry interview, when you can use Enrollment on Arrival instead, and what conditional approval unlocks.
You can schedule a Global Entry interview only after conditional approval. Use the Trusted Traveler Programs portal to book an Enrollment Center appointment, or complete the interview through Enrollment on Arrival at a participating airport when returning from international travel. Appointment availability varies by location.
Interview options
Enrollment Center appointment
You can find a slot
Availability varies widely
Enrollment on Arrival
You return from international travel through a participating airport
Not useful for every trip
Reschedule in TTP
Your plans changed
Open slots may be limited
No conditional approval yet
Wait for application review
Cannot schedule interview yet
Renewal interview
DHS requests one
Not every renewal needs it
Conditional approval comes first
A paid application does not let you schedule immediately. Wait for conditional approval in the Trusted Traveler Programs portal before trying to book the interview.
Schedule the interview
- 1Sign in to the Trusted Traveler Programs portal.
- 2Confirm your Global Entry application is conditionally approved.
- 3Choose an Enrollment Center appointment if slots are available.
- 4Consider Enrollment on Arrival if you have qualifying international travel soon.
- 5Bring the required documents to the interview and update the portal if you need to reschedule.
FAQ
Can I schedule a Global Entry interview before conditional approval?
No. You need conditional approval before you can schedule the interview step.
What is Enrollment on Arrival?
Enrollment on Arrival lets conditionally approved travelers complete the Global Entry interview at participating airports when returning from international travel.
Can I reschedule my Global Entry interview?
Yes. Use the Trusted Traveler Programs portal to manage appointment scheduling, rescheduling, or cancellation when available.
Sources & method
We reviewed these references while writing this answer. Figures are estimates — confirm safety-critical work with a professional. Last updated June 7, 2026.
- Global Entry Program InformationDHS Trusted Traveler Programs · ttp.cbp.dhs.govSupports the conditional-approval interview step, Enrollment Center scheduling, and Enrollment on Arrival alternative.
- FAQ - Trusted Traveler ProgramsDHS Trusted Traveler Programs · ttp.cbp.dhs.govSupports interview scheduling, rescheduling, cancellation, and Enrollment on Arrival details.